Updated October 2026
Truvin's free tier, which covers camera scanning, manual VIN entry, specs, recalls, and estimated value, works without creating an account, giving an email address, or entering any personal information.
We store the VINs you scan or enter. If you unlock a full report, we also keep a record of that purchase so you're never charged twice for the same VIN. Unlocked reports are saved to your device's Garage so you can reopen them for free. To prevent abuse of the free lookup and paid unlock features, our servers briefly record the IP address of each request. That's used only to limit how many requests come from the same network in a given hour.
When you scan a VIN, the photo is processed entirely on your device to read the characters. It is never uploaded, stored, or seen by Truvin.
If you use AI Diagnose to scan vehicle damage or a dashboard warning light, that photo — from your camera or your photo library — is sent to Anthropic, which powers Claude, for a one-time AI analysis. Truvin does not store that photo afterward. Looking up an OBD-II diagnostic code sends only the code itself, as text, to Anthropic — no photo involved.
Purchases are handled entirely by the App Store or Google Play Store, depending on your device. Truvin never receives or stores your card details.
Free vehicle data comes from NHTSA, a U.S. government agency. Paid title and accident data comes from VinAudit, an NMVTIS-approved reseller. We send data to Anthropic, which powers Claude, in a few cases: to write the plain-English summary shown in a full report (using that report's own already-computed data), to analyze a damage or warning-light photo you choose to scan, to look up an OBD-II code, and to estimate cost of ownership from your vehicle's specs and any numbers you enter. Your personal information is never included in those requests.
Truvin does not collect your name, location, contacts, or browsing activity, and it does not sell data to third parties.
Contact info@truvinapp.com with any privacy questions or requests to delete your data.